FREQUENTLY ASKED QUESTIONS

Last Updated on September 28, 2019

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@zeracustoms.com

Q. Where do you ship from?

A. We ship from our warehouse located in New Delhi, India.

Q. How long will it take for my items to arrive?

A. It will usually take 4-5 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q. How long will it take to receive a tracking number?

A. It will take usually between 1-2 business days.

Q. Where can I place an order from?

A. You can place an order from any city, we ship all over India.

Q. Is COD Available?

A. Yes, we do provide COD Option.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don’t receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to support@zeracustoms.com

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paytm.

Q. Is Checkout on this site safe and secure?

A. This website is secured by SSL Certificate and all purchases are made on PayTm Website.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.